ACCESSIBILITY AT JAZZ AT LINCOLN CENTER

At Jazz at Lincoln Center, we believe music is for everyone. That’s why we’re committed to creating a welcoming and comfortable experience for all guests.

Accessibility Services for All Public Performances

These services are available at every performance:

   •   Assistive Listening Devices (ALDs) and T-Coil Induction Loops: ALDs with headsets or t-coil accessible loops, to connect directly with hearing devices, are available at coat check.
   •   Sensory Supports: Request fidgets and noise-cancelling headphones at coat check.
   •   Wheelchair Access: All theaters feature accessible entrances, designated accessible seating, and removable chairs for easy entry and exit. We also have two wheelchairs available upon request.
   •   Service Animals: Trained service animals are always welcome.

Accessibility Services for SELECT PERFORMANCES

Some performances offer additional options for a more personalized experience:

   •   Closed Captioning — Available upon request. Please reach out to our customer service team for assistance at (212) 258-9877, or email customerservice@jazz.org.
   •   Braille and Large Print Programs — Offered at all Jazz at Lincoln Center shows and select Lincoln Center–produced performances.
   •   Access Concierge Service — Jazz at Lincoln Center can coordinate with Lincoln Center’s access concierge services for Lincoln Center-produced performances and events.

Relaxed Performances

Our Relaxed Performances are designed to create a safe, supportive, and judgment-free environment for all audiences—especially:

•   Families with young children.
•   Guests who are neurodivergent.
•   Individuals with autism, sensory sensitivities, communication differences, or learning disabilities.

What to Expect:

•   A flexible, welcoming atmosphere where movement and sounds from the audience are encouraged.
•   Adjusted lighting and sound to reduce sensory overload.
•   Freedom to come and go during the show.
•   A Chill Out Space where guests can go for a break and rejoin the performance when ready.
•   A relaxed approach to traditional concert “rules.”

Relaxed Performances are perfect for anyone who prefers a more comfortable, less formal concert experience. You’ll enjoy the same world-class music, with thoughtful accommodations that ensure everyone can connect with the performance in their own way.